Frequently Asked Questions

Creatine is a naturally occurring compound found in small amounts in foods like red meat and fish and produced by the body. It plays a key role in producing energy during short bursts of high-intensity activity and is one of the most researched supplements in the world.

Creatine is best known for:

• Increasing strength and power
• Supporting muscle growth and recovery
• Enhancing exercise performance
• Improving energy availability during workouts
  Research also suggests creatine may support cognitive function and overall cellular energy.

Creatine is suitable for:

• Athletes and gym-goers
• People looking to build lean muscle
• Those wanting better workout performance
• Anyone seeking improved energy and recovery

It’s beneficial for both men and women and across a wide range of fitness levels.

Not at all. While popular in strength training, creatine is also used by:

• Endurance athletes
• Recreational exercisers
• Busy individuals wanting better energy and recovery
  It supports overall performance, not just muscle size.

Yes. Creatine is one of the most studied supplements globally and has been shown to be safe for healthy individuals when taken as directed. It’s naturally present in the body and in everyday foods.

If you have a medical condition or are pregnant or breastfeeding, consult a healthcare professional before use.

Creatine may cause a small increase in body weight initially due to increased water storage in the muscles. This is not fat gain and is often associated with improved muscle hydration and performance.

High-quality creatine taken at the recommended dose is unlikely to cause bloating. Staying well-hydrated and avoiding excessive doses can help minimize any digestive discomfort.

Most people take 3–5g per day. Creatine can be taken:

• Before or after workouts
• With water or mixed into a smoothie
  Consistency matters more than timing.

Orders placed before 12:00 PM EST on business days typically ship the same day. Standard delivery within the United States takes 3–5 business days after dispatch. International delivery times vary by destination — typically 7–14 business days.

El envío se calcula en el checkout según tu destino. Vas a ver el costo exacto antes de pagar; no se agrega nada después.

Yes. We currently ship to most countries worldwide. Shipping costs and any applicable customs duties or import taxes are calculated based on your destination and shown at checkout. Customers are responsible for any local import fees.

You'll receive a tracking number by email as soon as your order ships. You can also track your order from your account at any time. If you don't receive a tracking email within 2 business days, please contact our support team.

Once your order is marked delivered by the carrier, we recommend checking with neighbors, building managers, or your local post office. If the package cannot be located, contact our support team within 14 days of the delivery date and we'll work with you to resolve the issue.

Subscribe to the creatine and it ships on the schedule you choose — every 60 days, or every 30. The price is $44.99 a shipment, flat, from the first one: no introductory price and no promotions. Every subscription includes a Fuel app membership, and you can skip, pause or cancel in one tap from your account.

Yes. You can cancel anytime from your customer account — there are no fees, no minimum commitment, and no hidden steps. Cancellation takes effect immediately for any orders that haven't yet shipped.

Log into your account and find your active subscription. From there you can skip the next delivery, delay it, or change the delivery date. Skipping doesn't cancel the subscription — your following deliveries continue on schedule.

Yes. From your account you can change how often your subscription delivers — for example, switching from every 30 days to every 60 days. Changes apply to the next scheduled order.

Both can be updated from your customer account at any time. Changes apply to the next scheduled order and all future orders. Make sure to save your changes before the next billing date.

If you're not 100% satisfied with your purchase, you can request a full refund within 30 days of the original purchase date — no questions asked. Reach out to our support team to start the process.

Yes. To qualify for a refund, the item must be returned within 30 days of the original purchase date in its original packaging (opened products are accepted). Items must have been purchased directly through our website.

For standard returns, the customer is responsible for return shipping costs. We recommend using a trackable shipping service. For damaged or defective items, we cover all return shipping costs.

Email our support team within 7 days of delivery with your order number and a clear photo of the damage. We'll send a replacement at no cost — no return required for damaged or defective items.

Once we receive your returned item, refunds are processed within 5 business days. Depending on your bank or card issuer, the refund may take an additional 3–10 business days to appear on your statement.

Yes. If you'd prefer a different product (different SKU, pack size, or flavor when applicable), let our support team know and we'll process the exchange — we'll ship the replacement once we receive the original item.