Shipping policy

Shipping Policy

Last updated: September 10, 2026

At Feel More Energy, we're committed to getting your system to you quickly and reliably. Below you'll find everything you need to know about shipping.

Processing Time

All orders are processed within 1–3 business days (Monday–Friday, excluding holidays) after payment is confirmed. Orders placed on weekends or holidays begin processing the next business day.

You will receive a shipping confirmation email with a tracking number once your order has shipped.

Where We Ship

Subscriptions ship within the United States only. Outside the United States we offer one-time purchases, shipped to you as a personal order. Recurring plans are not available for international addresses.

Shipping Rates & Delivery Estimates

Shipping is charged on every order. There is no free shipping threshold.

United States

• Standard Shipping (3–5 business days): $7.99 flat rate on every order, regardless of order value. Subscription orders and one-time orders pay the same rate.

Colombia (one-time purchases only)

• DHL Packet (5–8 business days): $19.95–$79.95, calculated by package weight. A single jar ships for $28.95.

International (one-time purchases only)

Available to 27 countries, including Australia, Austria and Belgium.

• DHL Packet (5–8 business days): $28.99
• DHL Parcel International Standard (3–5 business days): $36.99

Delivery times are estimates and are not guaranteed. Delays may occur due to carrier issues, customs processing, or other circumstances beyond our control.

Order Tracking

Once your order ships, you will receive a tracking number by email. You can use this number to track your order directly on the carrier's website. If you have not received tracking information within 5 business days of placing your order, please contact us at info@feelmoreenergy.com.

International Orders, Customs & Duties

International orders are shipped Delivered At Place (DAP): the shipping fee you pay at checkout covers transport to your address only. Any customs clearance, import duties, taxes, or carrier handling fees charged by the destination country are the responsibility of the recipient and are not included in the order total. The carrier will contact you if a payment is required before delivery, and the package will not be released until it is paid. Feel More Energy is not the importer of record and is not responsible for delays caused by customs processing.

Colombia: under the rules in force at the time of this update, personal shipments valued under USD $200 are generally exempt from import VAT (IVA). The carrier may still charge a customs handling fee before delivery. Import rules can change; whatever the destination country charges on arrival is the recipient's responsibility.

Refusing to pay customs charges does not cancel the order. If a package is returned to us because customs charges were not paid, the original shipping fee is not refundable and any return shipping charged to us will be deducted from the refund.

Lost or Damaged Packages

If your package arrives damaged or is lost in transit, please contact us within 7 days of the expected delivery date at info@feelmoreenergy.com with your order number and a description of the issue. We will work with the carrier to resolve the situation and ensure you receive your order.

Incorrect Addresses

We are not responsible for orders shipped to incorrect addresses provided by the customer. If you notice an error in your shipping address, contact us immediately — we can only make changes before the order has been processed.

Contact Us

For any shipping questions, please reach out to us:

Email: info@feelmoreenergy.com
Address: 10801 NW 50th St, 302, Doral, FL 33178, United States