Shipping policy

Shipping Policy

Last updated: August 27, 2026

At Feel More Energy, we're committed to getting your system to you quickly and reliably. Below you'll find everything you need to know about shipping.

Processing Time

All orders are processed within 1–3 business days (Monday–Friday, excluding holidays) after payment is confirmed. Orders placed on weekends or holidays begin processing the next business day.

You will receive a shipping confirmation email with a tracking number once your order has shipped.

Shipping Rates & Delivery Estimates

Shipping is charged on every order. Subscription orders and one-time orders pay the same shipping rate. There is no free shipping threshold.

United States

  • Standard Shipping (3–5 business days): $7.99 flat rate on every order, regardless of order value.

Colombia

  • DHL Packet (5–8 business days): $19.95–$79.95, calculated by package weight. A single jar ships for approximately $30.00.

International

Available to 27 countries, including Australia, Austria and Belgium.

  • DHL Packet (5–8 business days): $28.99
  • DHL Parcel International Standard (3–5 business days): $36.99

Delivery times are estimates and are not guaranteed. Delays may occur due to carrier issues, customs processing, or other circumstances beyond our control.

Order Tracking

Once your order ships, you will receive a tracking number by email. You can use this number to track your order directly on the carrier's website. If you have not received tracking information within 5 business days of placing your order, please contact us at info@feelmoreenergy.com.

International Orders & Customs

For international orders, please be aware that your package may be subject to customs duties, taxes, and fees imposed by the destination country. These charges are the responsibility of the customer and are not included in the order total or the shipping fee. Feel More Energy is not responsible for delays caused by customs processing.

Lost or Damaged Packages

If your package arrives damaged or is lost in transit, please contact us within 7 days of the expected delivery date at info@feelmoreenergy.com with your order number and a description of the issue. We will work with the carrier to resolve the situation and ensure you receive your order.

Incorrect Addresses

We are not responsible for orders shipped to incorrect addresses provided by the customer. If you notice an error in your shipping address, contact us immediately — we can only make changes before the order has been processed.

Contact Us

For any shipping questions, please reach out to us:

Email: info@feelmoreenergy.com
Address: 1000 Brickell Avenue, Suite #716 PMB 431, Miami, FL 33131